Privacy Policy

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, shipping address, billing address, and phone number
• Payment Information: Credit card details and billing information (processed securely through our payment processors)
• Technical Information: IP address, browser type, device information, and website usage data
• Communication Data: Records of your communications with our customer service team

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and delivery notifications
• Improve our website and customer experience
• Comply with legal obligations
• Send promotional emails (only if you opt-in)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our business (payment processors, shipping companies, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of our business

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment processing through certified providers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used for advertising and retargeting (with your consent)

You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

7. Email Communications

We will only send you promotional emails if you have opted in to receive them. You can unsubscribe at any time by:

• Clicking the unsubscribe link in any email
• Contacting our customer service team
• Updating your preferences in your account settings

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.